Hoowla Welcomes Latimer Lee To Their Case Management System

Hoowla Case Management Software welcomes Latimer Lee, a renowned family-run solicitor firm in Greater Manchester with over 60 years of dedicated legal service to their community. Recently expanding to five additional offices, Latimer Lee sought to streamline their case management processes into a unified system.

Primarily used for Conveyancing, Latimer Lee recognised the need to centralise all departments for improved service levels and quality control. Opting for a phased approach, they began with their Family Law team, aiming for streamlined time-recording, detailed client billing, and transparent case spend limits. Hoowla was the ideal solution, offering time recording, spend limit features, integrated invoicing, and centralised storage for emails, case notes, and documents.

Jon Batchelor from Latimer Lee states, “Before choosing Hoowla, we extensively reviewed available systems to enhance client offerings and quality control, making systems user-friendly and improving overall effectiveness. The Hoowla team supported us from pre-rollout to implementation, enhancing processes and our business effectively.”

Latimer Lee’s phased transition approach ensures staff comfort with Hoowla, with personalised training provided at no extra cost. Each department receives tailored training, and the conveyancing team will soon benefit from Hoowla E-Signatures, Land Registry integrations, and client portals.

Adam Curtis, Hoowla’s Managing Director, emphasises, “Transitioning case management software is significant, and we take pride in working at each firm’s pace without undue sales pressure. Our long-term client relationships speak to this commitment.”

Hoowla ensures exceptional service with personalised welcomes and comprehensive training for new users. The support team builds lasting relationships, offering ongoing assistance beyond onboarding. With a belief in affordable, exceptional service, Hoowla invites those considering new case management software to schedule a call or demo for a personalised discussion on their needs and Hoowla’s flexible implementation options.

If you’re interested in seeing how Hoowla can speed-up and automate your team, why not arrange a free, no-obligation demo today?

Arrange a Live Demo